Privacy Policy for Syberverse

1. Introduction

Syberverse (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or engage our strategic business support and digital transformation services.

2. Data Controller

For the purpose of the UK GDPR, Syberverse is the Data Controller. If you have any questions regarding this policy, please contact us at:

• Email: [Insert Business Email]

• Postal Address: [Insert Business Address]

3. The Data We Collect

We may collect and process the following data about you:

• Identity Data: Name, job title, and company name.

• Contact Data: Email address and telephone numbers.

• Technical Data: IP address, browser type, time zone setting, and operating system collected via cookies.

• Usage Data: Information about how you use our website and services.

4. How We Use Your Personal Data

We will only use your data when the law allows us to. Most commonly, we use it to:

• Perform a Contract: To provide consultancy, CRM migration, or tender management services.

• Legitimate Interests: To improve our website and services for better operational efficiency.

• Comply with Legal Obligations: Where we are required to keep records for UK tax or regulatory purposes.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business need to know.

7. Your Legal Rights

Under UK data protection laws, you have the following rights:

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to request that we correct any incomplete or inaccurate data.

• Erasure: The right to ask us to delete personal data where there is no good reason for us to continue processing it.

• Object to Processing: The right to object where we are relying on a legitimate interest.

8. Third-Party Links

Our website may include links to third-party websites, such as our technical division, syberdesk.co.uk. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Cookies

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.